Privacy Policy

Last updated: September 27, 2026

1. Information we collect

• Contact details you voluntarily provide: name, email address, phone/WhatsApp number, country of origin.
• Booking-related information: dates, number of guests, type of experience or accommodation requested, special requests.
• Technical browsing data (IP address, browser type, pages visited) collected automatically through cookies or analytics tools.

2. How we use your information

• To manage and confirm your accommodation, tour, and experience bookings.
• To communicate with you by email or WhatsApp regarding your request.
• To improve our website and the services we offer.
• To comply with legal or tax obligations when applicable.

3. Who we share your information with

We do not sell or rent your personal data to third parties. We may share information with service providers strictly necessary to operate (for example, local guides, transportation providers, or lodging partners directly involved in your booking), and only to the extent needed to deliver the service.

4. Cookies

Our site may use our own or third-party cookies (for example, web analytics tools) to improve your browsing experience. You can disable cookies through your browser settings.

5. Information security

We take reasonable measures to protect your personal data against unauthorized access, loss, or alteration. However, no internet transmission system is completely secure.

6. Your rights

You may request at any time to access, correct, or delete your personal data by writing to info@pisotierraexperiences.com or via WhatsApp at +506 8780-3830.

7. Changes to this policy

We may update this Privacy Policy from time to time. The date of the last update will be indicated at the top of this document.